TERMS
AND CONDITIONS
Use of this web site is expressly conditioned on your acceptance of all terms and conditions stated herein and any other place on this web site. DO NOT USE THIS WEBSITE if you do not accept all the terms and conditions stated herein and at other places on this website.
It is a Federal AND State Offense to purchase any product or service by fraudulent means. Products/services purchased on this web site shall not be used for any unlawful purpose.
ReliableCom.com (RC) does not warrant that the service is completely error or interruption free nor does RC warrant any connection to or any transmission over the Internet. RC makes no representation or warranty express or implied including but not limited to any warranty of merchantability or fitness for a particular purpose or as to the quality of the call. In no event will RC be liable for any indirect, special, incidental or consequential losses or damages arising in any manner from the use of any products sold on this web site.
- Higher rates will apply for calls completed to international wireless receivers (cell phones).
- An additional fee will be deducted for every call placed from a pay phone.
- Unless otherwise specified, all prepaid phone cards sold on www. Reliablecom.com (RC) are valid for 30 days from the date of purchase.
- Call Details provided by customer service of the carrier about the usage of a prepaid phone are final and will be considered authentic record/proof about the usage of a card.
- All sales are final. Phone card pins, once issued/revealed are Non Refundable, Non Transferable and Non Exchangeable. Phone cards have no cash value.
- Calling rates, billing increments, fees, taxes, and other charges are subject to change any time, without notice.
- RC will not be responsible or liable for any change in calling rates, billing increments, fees, taxes, and other charges.
- RC does not guarantee call quality or connectivity, and will not be responsible or liable for reimbursement of lost minutes or reduction in the stored value of any prepaid card. Connection to a wrong number is a valid call.
- Service outages extending over few hours to a couple of days may occur. RC will not be liable for such outage, and customers shall have no right to any refund, credit, compensation or damages from RC because of service outage or any other situation arising out of service outage.
- Customers will be provided with customer service number (or email address) of the card issuer, along with the phone card pins at the time of issue of pins. Customer has to contact the respective customer service for all issues relating to a specific phone card.
- Customers may contact RC's customer service, if the card issuer's customer service has not addressed the problem within Terms and Conditions of sale listed on this site. Customer service from RC is available only through electronic mail from "Customer Support" on www. Reliablecom.com home page. Customer service from RC will not be available when the website (www.Reliablecom.com) is not live due to technical reasons. RC will not be liable for any credits, refunds, compensation or damages to customers due to non-availability of customer service during such period, which can extend up to two weeks.
- Unless other specified, all rates apply to calls originating from United States of America (48 contiguous states).
- A per call connection fee may be applicable on certain phone cards.
- Rates/Minutes information is based on entire card being used in one single call
- Monthly, bi-monthly, weekly or other maintenance fees & taxes may apply on certain phone cards
- RC reserves the right to issue store (website) credit in lieu of credit on credit/debit card of the customer.
- There is a $ 2.00 fee to cancel a transaction before issue of pins. Transaction cannot be cancelled after issue of pins.
Links
This site may contain links to other web sites. These links are for your convenience, and RC does not recommend or endorse any products/services sold on those web site, nor does assume any responsibility or liability for products/services sold on those web site. You may use the links at your own risk.
No
Refunds
RC shall not be obligated to provide any refunds for unauthorized use or for deficiency in the quality or availability of telecommunications services as well as other products offered on this site. Buyer assumes all risks immediately upon purchase of the card. All products sold are non-refundable and have no surrender value.
Bankruptcy by Carrier
RC will not be liable or responsible to reimburse for loss of minutes or loss of value in prepaid products if the telecommunications carrier or distributor of the prepaid phone card declares bankruptcy.
Security
Issues:
This site has security measures (SSL) in place to protect the loss, misuse and alteration of the information under our control. RC however shall not be responsible for the security of your data or for fraudulent use of credit card to make purchases on this web site nor shall RC be obligated to make refunds or to provide any compensation where such fraudulent use occurs.
RC will actively cooperate with law enforcement authorities in prosecuting any one who uses this web site or products/services sold over this web site for unlawful use.
Dispute
Resolution:
Dispute arising from purchase on this web site or relating to this agreement, if not settled by the parties in good faith, may at their discretion, be submitted for arbitration to American Arbitration Association (AAA) at their offices in New Jersey. All disputes, including interpretation of Arbitration Award shall be subject to laws of State of New Jersey, and jurisdiction shall reside with Federal and State Court in New York. Prevailing party in the dispute shall be entitled to, in addition to any damages or relief, to reasonable expenses and attorney fees from the other party.
Severability
of Provisions:
In the event that any section or portion of this agreement is deemed unenforceable by a judicial authority having jurisdiction over the matter, such section or portion shall be deleted form the Agreement, and the Agreement shall be enforced as if that section or portion was not a part of the Agreement in the first instance.
WARRANTY:
ReliableCom.com MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, WHETHER BY FACT OR BY OPERATION OF LAW, IN CONTRACT OR TORT, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR USE OR PURPOSE OR REGARDING THIS WEB SITE, THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PRESENTED IN THIS WEB SITE, OR ANY PRODUCT OR SERVICE SOLD OR PURCHASED THROUGH THIS WEB SITE.
RC controls this site. RC reserves the right to make changes, as and when it deems necessary or appropriate, in any of the terms and conditions or any other information provided on this site.
Contacting
the Web Site
If you have
any questions about this web site, you may contact
Customer Service
ReliableCom.com
500 Mamroneck Ave
4th Floor
Harrison NY 10528
Email: contact@reliablecom.com
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